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FREQUENTLY ASKED QUESTIONS

[ Wagering Menu ]

What's the score?
What happens when a game ties?
What are your odds of payouts?
What are your hours of operation?
How are the lines presented or quoted?
How soon are games graded and accounts updated?
Can you parlay different sports?
Can you use Totals in teasers & superteasers?
Where are you located?
How long have you been in business?
How do I open an account?
How to send funds?
What's the min. wager? ... the max.? (per sport)
What's the min. to open an account?
Bonuses?
What is the current transfer fee policy?
Are you licensed? ...By who?
What sports do you offer?
Are you bonded?
How do I know my funds are safe?
Do I have to pay taxes on the winnings?
Is client data confidential?
Do you want wiseguy action?




Q/ What's the score?

A/ Due to the high expense associated with international
communications we are unable to provide scores on a regular basis.
Please call your local scorephone or access scores from the internet.

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Q/ What happens when a game ties?

A/ A tie constitutes no action and all risk amounts are replaced into your
account. If the tie is in a parlay, the parlay is reduced to the next
lowest level. In the event there is only one team remaining and that
team wins, the payoff is at 91%. If the tie is in a teaser, the teaser is
reduced to the next lowest level. In the event the teaser is reduced to
two teams and one of them ties, the teaser becomes a push (no
action) regardless of whether the other team covers the spread.

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Q/ What are your odds of payouts?

A/ Due to the large selection of wagering products we cannot
realistically name all the various wager payoffs. We have standard
payoffs OR BETTER. Please, check the General Rules section of our
web site for the most recent updates. Our baseball line starts at 10
cents and widens as favorites increase.

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Q/ What are your hours of operation?

A/ Customer service opens at 9:00AM PST Monday thru Friday, and 7:00 PST Saturdays and Sundays, and stays open until the last scheduled halftime. Wagering opens at 9:00 A.M. PST or 30 minutes before the first game (if earlier) Monday thru Friday, and 7:00AM on Saturdays and Sundays. We close wagering when the last west coast half time is scheduled to end. Hours may expand as business increases. Call customer service for our most recent schedule of open hours.

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Q/ How are the lines presented or quoted?

A/ Lines are read professionally and in a format you can easily
understand. Favorites are always quoted when getting run downs.

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Q/ How soon are games graded and accounts updated?

A/ Almost without exception games are graded and funds properly
distributed to the winners within seconds of our receiving a confirmed
final.

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Q/ Can you parlay different sports?

A/ Yes

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Q/ Can you use Totals in teasers & superteasers?

A/ Absolutely, and you get the same number of points as you do on
sides.

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Q/ Where are you located?

A/ We are located in San Jose, Costa Rica.

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Q/ How long have you been in business?

A/ The core of our staff has experience dating back to the early 80’s. We
are in our third year operating offshore.

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Q/ How do I open an account?

A/ We have two ways for you to open an account. Either call our customer service toll free number: 1-888-656-2433 or you can sign up online by clicking on the Open Account button on the navigation menu.

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Q/
How to send funds?

A/ We accept Visa and Master Card credit cards as well as Western Union, Money Gram and Bank Wires. Simply call customer service and you will be informed of all our current options for fund transfers.

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Q/
What’s the min. wager? … the max.? (per sport)

A/ Currently our minimum wager is $10 or your account balance if it is
less. For current limits, please call customer service. Higher limits are
available upon request.

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Q/
What’s the min. to open an account?

A/ Currently our minimum is $10 to open a new account.

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Q/
Bonuses?

A/ We are currently offering a 10% bonus on new accounts of $500 or more, 10% bonus on re-deposits over $500 and we also offer a referral bonus of 10% to all customers who successfully recommend new accounts.

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Q/
What is the current transfer fee policy?

A/ We pay all incoming transfer fees for deposits of $500 or more.  There are no charges on credit card deposits, but on Payouts we deduct from your account 5% of the transferred amount.

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Q/
Are you licensed? …by who?

A/ We are licensed by the the Republic of Costa Rica. We are not allowed to accept wagers from
Costa Ricans and all wagers must emanate from outside the Republic
of Costa Rica.

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Q/
What sports do you offer?

A/ We offer wagers on any sport on which we feel we have obtained a
fair line for betting services. Due to advance scheduling and
widespread appeal, we offer a vast array of wagers on all major U.S.
sports. Pro and College Football, Pro and College basketball, Pro
Baseball and Pro Hockey. We offer wagering on World Soccer and
many of the European Leagues (subject to availability of lines). We
accept wagers on the Triple Crown and Breeder’s Cup only as a
courtesy to our customers. We occasionally offer wagers on major
golf events and road racing events. Major Boxing events are also
available.

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Q/
Are you bonded?

A/ We are fully bonded, licensed and insured by major international banks in the United States,  and Costa Rica.

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Q/
How do I know my funds are safe?

A/ Your funds as well as ours are strategically deposited in bank
accounts around the world. The purpose here is to keep from limiting
our ability to return funds to players when they make the request.

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Q/
Do I have to pay taxes on the winnings?

A/ There is no tax currently placed on your winnings from the Republic
of Costa Rica. As for your taxing jurisdiction this question is
impossible to answer. Our recommendation is that you seek the
advice of an experienced tax consultant familiar with your taxing
jurisdiction.

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Q/
Is client data confidential?

A/ We maintain professional discretion regarding all accounts and their
funds. Anything short of that is a breach of our fiduciary responsibility.

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Q/
Do you want wiseguy action?

A/ Although we never discourage any sort of post up action, we are not
a line service.

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